Question 1

Do I need new equipment?

Accepted Answer

No—this works on any phone or tablet you already have.

Question 2

Do you provide the ordering platform itself?

Accepted Answer

No. ChowDown gives you QR cards and SMS tools that send customers to your own direct ordering link. We work with any platform that can issue a coupon code and be linked to. If you don't have one yet, we'll point you at a couple of solid options.

Question 3

How long does setup take?

Accepted Answer

We typically have a working version ready in 1–2 days.

Question 4

When are you launching?

Accepted Answer

We're rolling out to a small group of restaurants first. Join the beta cohort for free setup and a free first month, in exchange for a testimonial and permission to share your results.

Question 5

Will this replace Uber or Skip?

Accepted Answer

No—this helps you shift repeat customers off those apps and onto your own ordering link over time. You don't have to leave Uber or Skip to start.

Question 6

How is this different from ChowNow or Owner.com?

Accepted Answer

Those are full ordering platforms that replace your setup and run $199–$499/month. ChowDown works with what you already use and does one job: moving your regulars to your own link for $39/month flat.

Independent restaurants: stop paying 20–30% on every order.